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Current Location: Delta Dental > Contact Us > Customer Service Department

Contact Our Customer Service Department


To send an e-mail to our Customer Service Department:

Please take a moment to complete the requested information. It will help our Customer Service department respond quickly and accurately.
* = Required Fields.

If you wish to locate a dentist in Massachusetts, please go straight to our on-line Dentist Directory - in the Find a Dentist section of the site.

1. Please select one of the following:*
Check here if you are a dentist or a dental office
Dentist/Dental Office Name:
Check here if you are a Delta Dental Subscriber
 
2. Please complete the below information to verify a claim payment, and/or coverage limitations.
Subscriber ID number *
###-##-#### (This is a nine digit number located under the member’s name on the Delta Dental ID card.) Please note, in order to protect our member’s privacy, as of June 2007 we no longer use Social Security Number as a Subscriber ID.
- -
Name of member who received care:
Date of Service (mm/dd/yyyy):    
Group Number: *
Subscriber's Name: *
Employer's Name:
Birth Date (mm/dd/yyyy):    
Address: *
City/Town: *
State: *
Zip Code: *
 
3. Please briefly explain your request.
 
4. Your telephone number: *         
5. Your e-mail address: *
 
     

 

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